配送ポリシー
Shipping Policy
Sample Orders
Express shipping via DHL, FedEx, or UPS (5-10 business days). Shipping cost is charged at checkout or invoiced separately for sample orders.
Bulk / Project Orders
Shipping by sea (FCL/LCL) or air freight, per project requirements. Available Incoterms: EXW Zhongshan, FOB Shenzhen/Guangzhou/Hong Kong, CIF destination port, DDP for selected markets. Lead time: 20-35 days production plus transit time per route. We will provide a detailed shipping quote after order confirmation.
Production Lead Times
- Standard items: 15-25 days
- Custom finishes: 25-40 days
- Full OEM with new packaging: 35-55 days
Packaging
All products are packed in export-grade carton boxes with foam protection. Palletization available for bulk orders. Custom packaging options can be arranged.
Notes
- Shipping address must be provided before production begins for custom/OEM orders.
- For large orders, we recommend ocean freight and can arrange container loading at our facility in Zhongshan.
- Transit damage claims must be reported with photo evidence within 7 days of delivery.